Emergency Response Procedures: What to Do in an Emergency

a dispatched emergency response unit

Earthquakes, floods, fires, and other disasters, are situations people do not want to be caught in. We all know that when a disaster strikes, one can easily lose their home, their things, and even their lives; that is why being prepared before the disasters even begin can save numerous lives.

Many homes and businesses have created disaster response plans. These plans intend to lead the occupants away from the calamity stricken area, in a calm and organized fashion.

These disasters can happen anywhere at any time, and when that time comes, you can prepare yourself by following these simple steps in order to keep yourself safe from harm.

Keep Calm

You can’t do anything if you are in a state of panic and shock. When you are in shock, you are allowing yourself to be in grave danger by either freezing in place or going into a frenzy. Collecting yourself during the disaster will help you assess the situation better, giving you more time to think and act.

What Kind of Disaster are You Facing?

By knowing what type of calamity you are facing, you will immediately know what safety response you should act upon. Earthquakes, fires, and floods, have different emergency responses. For example, when caught in a fire, the best thing to do in this situation is to promptly leave the area and head towards a safe place before calling 911. When facing an earthquake, however, moving around while the whole place is shaking is not advisable. Instead, hide under a sturdy table or follow the “triangle of life” position, and wait for the tremors to stop. If it is safe to move and head towards an area with an open space or the emergency area. If not, keep still and call for help in any way possible. Moving will cause your surrounding areas to move, as well, which can cause an avalanche.

Do Not Use the Elevators

During calamity situations, using elevators is not recommended. Yes, the primary reason why elevators were installed is to make the travel time shorter when you are hopping from one floor to another. However, machines like the elevator become hazardous when operated during disasters. It is possible that during an earthquake, a fire, or a terrible flood, the elevator will break, leaving you trapped inside or worse – plunging into the ground floor with you still inside.

Calling For Help

You must be clear and concise when dialing 911. The situation might be dangerous, but if you do not relay your name and situation clearly, the operator might have a difficult time assessing the situation you are in. You want to be saved as soon as possible, but screaming and losing your composure with the telephone operator on the other line, does not help the situation one bit.

Know Where You Are

If you are familiar with the area you are in (e.g house, office, school), look for the proper escape routes. During your stay in school or work, you have practiced the etiquettes of proper evacuation. It must have been pointed out where the emergency exits are located and where you should head after. In most cases, a gathering point is established to keep track of students, officemates, and even family members.


IMPOSTANT NOTE: When facing a disaster, you must remind yourself that you are only human. Acting like a hero can do more harm than quell the situation.

Now that you know what to do during the emergency situation, let the professionals deal with the aftermath. At Chenal Restoration DKI, we offer our services to cleanup and restore any damages caused by natural or home-made disasters. Be it from water or fire, we, at Chenal Restoration DKI, are dedicated professionals, ready to face any emergency in the areas of Little Rock, Hot Springs & Fayetteville, Arkansas.

Call: 501-215-8252 or visit our contact page to know about our company and services.